Iowa Athletic Club, a sports bar and made-from-scratch restaurant located in the Iowa River Landing next to Xtream Arena, is looking for a Full-Time Front of House Shift Lead to join our team.

We're looking for an experienced, professional leader who is passionate about guest service and thrives in a fast-paced, high-energy environment. This is a great opportunity for someone ready to take the next step in their restaurant career.

Pay: Starting at $19 per hour, based on experience

Schedule:
This is a full-time position. Friday, Saturday, and Sunday availability is required. You can expect to work 3 to 4 leadership shifts each week, along with serving or bartending shifts as needed to support the team.

Full-Time Benefits

• Paid Time Off - up to 2 weeks (10 days)
• Medical Insurance - Iowa Athletic Club pays 50% of employee premiums
• Dental & Vision insurance options
• 401(k) with discretionary employer match

Additional Team Perks

• Shift meals
• 25% off for you and up to 7 guests
• Employee Assistance Program - 6 free counseling sessions per issue, per year
• 25% off at 25+ Craft Concepts locations in Iowa, Omaha, Kansas City, and Missouri (Sunday-Thursday)
• Employee appreciation parties

Responsibilities

• Lead and support the front-of-house team throughout each shift, including pre-shift meetings
• Deliver fast, friendly service by coaching team members and monitoring performance
• Jump into any front-of-house position as needed, including hosting, serving, bartending, or expo
• Coach and develop team members while maintaining high service standards
• Engage with guests, resolve concerns professionally, and create memorable experiences
• Monitor restaurant equipment and facility needs, reporting concerns to the AGM and GM
• Uphold and coach the 15 Rules of Hospitality
• Maintain a clean, organized, and positive work environment while effectively prioritizing tasks
• Communicate clearly with team members and leadership through in-person conversations, meetings, and digital communication tools

Skills and Qualifications

• Minimum 2 years of relevant restaurant experience
• Must be 21 years of age or older
• ServSafe certified or willing to obtain certification
• Strong leadership, communication, and organizational skills
• Professional appearance with a positive, energetic attitude
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 40 pounds
• Flexibility to stay later when needed to help cover call-ins or busy service periods

*Iowa Athletic Club is an Equal Opportunity Employer